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Support Center
Questions about an order, a product, or your build? Our team at KNK Tech is ready to help.
Support hours: 09:00 – 17:00 (PKT)
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Quick answers
Common Questions
How can I track my order?
Once your order ships, you'll receive a tracking number via SMS, WhatsApp, or email. You can also track it anytime from your account under "Order History."
Do you offer Cash on Delivery (COD)?
Yes, COD is available across most cities in Pakistan. You can also pay online at checkout for faster processing.
Are your products genuine and under warranty?
Yes, all products sold at KNK Tech are 100% genuine and come with manufacturer or seller warranty as stated on the product page.
How long does delivery take?
Orders are typically delivered within 3–5 business days depending on your city. Delivery is free on orders above Rs. 10,000. See our Shipping Policy for details.
What is your return policy?
We accept returns within 7 days of delivery for eligible items. See our full Return & Refund Policy for details.
How do I cancel or change my order?
Contact our support team as soon as possible via WhatsApp or email — we can modify or cancel orders before they are dispatched.