We accept Cash on Delivery (COD) across most cities in Pakistan, as well as online payments via debit/credit card and mobile wallets through our secure checkout.

Browse our catalog, add items to your cart, and proceed to checkout. Enter your delivery details, choose a payment method, and confirm your order. You'll receive a confirmation via email or SMS.

Yes, as long as the order hasn't been dispatched yet. Contact our support team via WhatsApp or email as soon as possible with your order number to request a change or cancellation.

Yes, a digital invoice is emailed to you once your order is confirmed, and a printed copy is usually included with your delivery.

Installment availability depends on the payment partner and bank offers active at checkout. If available for your order, you'll see the option during payment.

Most orders arrive within 3–5 business days. Major cities (Lahore, Karachi, Islamabad, Rawalpindi) are usually faster at 1–3 days, while remote areas may take up to 7 days. Full details are on our Shipping Policy page.

Yes — delivery is free on all orders above Rs. 10,000. Orders below this amount carry a small flat shipping fee shown at checkout.

Once dispatched, you'll receive a tracking number via SMS, WhatsApp, or email. You can also check your order status anytime from your account under "Order History," or ask our support team.

Yes, we deliver nationwide across Pakistan through our courier partners, including most towns beyond the major cities.

We accept returns within 7 days of delivery for unused items in original packaging. Some items (like opened CPUs or software) are non-returnable unless defective. Full details are on our Return & Refund Policy page.

Contact us within 48 hours of delivery with photos or a video of the issue. We'll arrange a free replacement, repair, or refund depending on the situation.

Yes, all products are genuine and come with manufacturer or seller warranty as noted on the product page. For warranty claims, reach out to our support team with your order number.

Once your return is received and inspected, refunds are typically processed within 5–14 business days depending on your original payment method.

Yes, every product sold on KNK Tech is sourced through authorized channels and is 100% genuine, backed by applicable warranty.

Absolutely — our support team can help you check compatibility for CPUs, motherboards, RAM, GPUs, and PSUs before you buy. Just reach out via WhatsApp or email with your build details.

Yes, we can help assemble a custom PC build based on your budget and requirements. Contact our support team to discuss your specs.

We restock popular items regularly. You can contact support to ask about restock timing for a specific product.

No, you can check out as a guest. However, creating an account lets you track orders, save addresses, and check order history more easily.

Click "Forgot password" on the login page and follow the instructions sent to your registered email address.

You can update saved addresses from your account settings. If an order has already been placed, contact support before it's dispatched to update the delivery address.